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CoStar Reviews

CoStar Reviews (2026): The "Monopoly" of Commercial Real Estate?

real estate software review Jan 16, 2026

Key Takeaways: CoStar Group Reviews

  • What: The "Amazon" of commercial real estate—an ecosystem owning LoopNet, Ten-X, and Homes.com that controls 80% of market data.
  • Why: Users are forced to accept high "pay-to-play" fees because no competitor matches their data depth (90% market coverage).
  • How: They are now pivoting to residential real estate with Homes.com to challenge Zillow, aiming to become the total operating system for the industry.

What You’ll Learn: Whether the "CoStar Tax" is worth the cost or if cheaper alternatives like Crexi can finally replace it.

You have to sign a legal document just to hear the price. That isn't normal. But nothing about dealing with this company is. If you are hunting for CoStar reviews, you already know the software is the industry standard. The problem isn't the utility; it's the handcuffs. They own the data, so they own you. But we are here to tell you whether or not the price of admission is warranted. In doing so, we'll cover the following:


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The CoStar Ecosystem (What Do They Actually Own?)

You think you can avoid them. You can’t. Most investors try to leave the CoStar ecosystem because of the price tag, only to land on another site that funnels money right back to the same headquarters. It’s an illusion of choice.

CoStar Group isn't just a software company; it’s a holding company that grows by taking over competitors. If a platform starts gaining traction, they buy it. They bought LoopNet. They bought Apartments.com. Then they bought Ten-X. Now, with the massive push into residential, the list of CoStar brands covers almost every inch of the real estate lifecycle.

Let's take a look at just how far CoStar Group's reach has grown. Here are all the companies under its umbrella:

🏢 Commercial & Data

  • CoStar: The "mothership." This is the backend terminal where the real data lives. If you don't pay the toll, you fly blind.
  • LoopNet: The "Google" of CRE. If you don't list here, you don't exist. Just be warned: the best data is often gated behind the CoStar login.
  • Ten-X: The auction block. Speed and certainty. This is where distressed assets go for non-contingent cash offers.
  • STR: The hospitality monopoly. If you need hotel occupancy data (RevPAR), this is the only game in town.
  • BizBuySell: The small business giant. Buying a laundromat or a cafe? This is where the unsexy cash-flow deals live.
  • CoStar Real Estate Manager: The back-office tool for lease accounting and management.
  • Visual Lease: The integrated platform for lease management and accounting.
  • THOMAS DAILY: The largest database for commercial real estate in Germany.
  • BureauxLocaux: France's #1 specialized commercial real estate marketplace.
  • Business Immo: The leader in French commercial real estate industry news.

🏠 Residential & Consumer

  • Homes.com: The new warzone. CoStar is burning billions here to kill Zillow’s "Premier Agent" model.
  • Apartments.com: The rental juggernaut. They bought the competition to own the funnel. If you have a 50-unit complex, you basically have to pay their ransom.
  • Matterport: The tech moat. Acquired to own the "Digital Twin" market for millions of buildings.
  • Land.com: The rural corner. Farms, ranches, and raw dirt. It is the only place serious land buyers look.
  • OnTheMarket: The UK's fastest-growing residential property portal.
  • Domain: One of Australia's leading property marketplaces (minority investment).

The "CoStar Suite" Review: Is The Data Worth It?

You aren't paying $500 a month for the interface. If you were, you’d demand a refund. The software feels like it was built in 2005 and never updated. You are paying for one thing: the research machine.

Here is the secret sauce that justifies the price tag. CoStar employs an army of thousands of researchers who do nothing but call brokers, property managers, and landlords all day long. They inquire with everyone until they get the rent roll. They verify the square footage. They confirm the sale price. No other competitor—not Crexi, not Reonomy—has the human capital to do this at scale. This is their moat.

If you are debating whether to sign the contract, here is what you actually get inside the CoStar Suite:

  • The "God Mode" Comps: You don't just see that a building sold for $5M. You see the debt maturity (when the loan comes due), the NOI, and the cap rate. This is how you find distressed properties before they list.
  • Tenant Stacking Plans: This is the killer feature for office brokers. You can virtually slice a skyscraper in half and see exactly which tenant is on Floor 32, when their lease expires, and who represents them.
  • True Owner Contacts: Public records just say "123 Main St LLC." CoStar’s researchers dig until they find the actual human managing partner and their cell phone number.
  • Lease Analysis: They don't just give you asking rents. They track effective rents, concessions, and TIs (Tenant Improvements). You know if a landlord is desperate before you even pick up the phone.

⚠️ The "LoopNet Gate" Trap

Many investors think, "I'll just use LoopNet for free." That is exactly what they want you to think.

CoStar operates a "Freemium" model. LoopNet shows you the building, but if you want to see the Broker's Name, the Price History, or the Debt Details, you often hit a hard paywall that says "Available to CoStar Subscribers Only." They use LoopNet as the bait and CoStar Suite as the $1,000/month key to unlock it.

The Friction: Why Users Hate It

Despite the data quality, the user experience is notoriously hostile.

  • No Sharing Logins: Do not try to save money by sharing a password with your team. CoStar tracks IP addresses and simultaneous logins aggressively. They have a history of suing brokerages for "theft of services" or hitting them with massive fines.
  • Export Limits: You cannot just download their entire database to Excel. They cap your exports to prevent you from building your own CRM.
  • The "Legacy" Feel: It is slow. It crashes. It feels like software from the Windows 95 era, but because it holds the monopoly on data, they have zero incentive to modernize the UI.

Stop Paying the "CoStar Tax"—Start Finding Deals for Free

Most new investors think they need a $500/month subscription to find profitable real estate deals. They believe the "monopoly" has all the secrets. They are wrong. If you are relying on expensive software to do the work for you, you are already eating into your profit margins before you even make an offer.

You don't need a massive budget to find data; you just need the right system. We teach you how to source off-market deals, verify comps, and analyze numbers without being held hostage by a 12-month contract. Download our Ultimate Guide to start investing today—without the overhead.

Ultimate Guide to Start Real Estate Investing

Pricing: The "Black Box" & Bundling Traps

If you look for a "Pricing" page on CoStar.com, you won’t find one. This is by design.

CoStar operates like a car dealership from the 1980s. Every contract is negotiated individually. The price your neighbor pays for the exact same data might be half of what you pay, simply because they negotiated better or bought at the end of the quarter.

Based on verified user reports and contracts reviewed in early 2026, here is what you can expect to pay. Treat these as your "anchor" numbers when the sales rep tries to high-ball you.

Tier Est. Price (2026) The Reality
Basic (Single Market) $350 - $550 / mo Often limited to just one city or county. Good for local appraisers, useless for regional investors.
Regional / State $600 - $900 / mo Usually covers a full state (e.g., all of Texas). This is the standard "Broker" package.
National Access $1,000 - $1,400 / mo Required if you deal in multiple states. Reps will push this hard, claiming "it's only $200 more."
LoopNet "Diamond" Ad $1,100+ / mo Per listing. Yes, you read that right. To be at the top of search results, you pay a premium rent.

The "Bundle" Trick: The rep will often say, "We can lower your CoStar Suite rate to $400 if you buy a Diamond LoopNet listing." Do the math. You end up paying $1,500/mo total. They shift the revenue bucket, but the money still leaves your pocket.

🚨 WARNING: The Auto-Renewal Clause

The 60-Day Notice Trap

This is the #1 complaint in every CoStar review. Your contract will automatically renew for another 12 months unless you send a written notice of cancellation 60 days (sometimes 90) before it expires.

The Horror Story: If your contract ends December 31st and you email them November 2nd? Too late. You are legally on the hook for another full year ($10,000+). Set a calendar alert for 90 days out, or you will get burned.

The Antitrust Controversy (CoStar vs. Crexi)

If you think CoStar’s dominance is just about "better data," you haven't read the court transcripts. The company is currently locked in a legal war that will decide if it is a legal monopoly.

The Lawsuit (CoStar v. Crexi): It started as a copyright dispute. CoStar sued Crexi, claiming they stole thousands of photos. But here is the catch: many of those photos were taken by the brokers themselves. When a broker uploads a photo to LoopNet, CoStar’s terms of service often claim ownership of it. If that same broker uploads the same photo to Crexi, CoStar sues Crexi for theft. It is a brilliant, brutal trap to stop data portability.

Why This Matters to You: This isn't just lawyers fighting. This is about your ability to leave. If the courts rule that CoStar owns your listing photos, you cannot export your own portfolio to a competitor without getting sued. You are effectively locked into their ecosystem forever.

đź’ˇ Did You Know?

The "Ghost" of Xceligent

Before Crexi, there was Xceligent. They were the last major competitor to challenge CoStar’s data dominance. CoStar sued them for copyright infringement in 2017. The legal fees were so astronomical ($20M+) that Xceligent filed for Chapter 7 bankruptcy and liquidated.

The lesson: CoStar doesn't just sue to win; they sue to bankupt the opposition.

Pros & Cons (The Love/Hate Relationship)

There is a reason CoStar remains the industry standard despite the complaints. The product delivers value that simply does not exist elsewhere. When we analyze CoStar pros and cons, it boils down to a single question: Is the unrivaled data accuracy worth the administrative friction?

Here is the balanced view of what you are actually buying:

✅ The Good (Why We Pay) ❌ The Bad (The Friction)
Unrivaled Data Accuracy:
This is the main selling point. Their researchers manually verify millions of data points. If CoStar says a lease expires in 2028, you can usually trust it.
Strict "One-User" Policy:
They aggressively police login sharing. If you log in from a different IP address (like a coffee shop) while your office desktop is active, your account may be locked or flagged.
90% Market Coverage:
If a commercial property exists in the US, it is likely in their database. For national brokerages, this breadth is non-negotiable.
Opaque Pricing Model:
There is no price list. Costs vary significantly based on your negotiation leverage, market size, and bundling (e.g., adding LoopNet ads).
Standardized Reporting:
Investors expect "CoStar Reports." Using their standardized PDF templates for comps and analytics adds instant credibility to your presentation packages.
Auto-Renewal Contracts:
Contracts often include a strict 60-day notice period for cancellation. Missing this window by a single day legally binds you to another full year of payments.
Ecosystem Integration:
Seamlessly moving listings from CoStar to LoopNet (and now Homes.com) simplifies marketing for large teams managing diverse portfolios.
Litigious Reputation:
The company is known for strictly enforcing its IP rights, frequently suing competitors and sometimes users who violate terms of service (e.g., photo usage rights).

Top Competitors & Alternatives

While CoStar is the biggest company on the block by a wide margin, it is not the only option to look into. In 2026, the advent of technology is allowing more competitors to come out of the woodwork. Here is how the landscape stacks up today:

Platform Best For / The Model Price Tier
Crexi The #1 Challenger.
A modern, open marketplace. Unlike CoStar/LoopNet, Crexi allows public searching without a login wall. Strong on auctions and growing rapidly in sales data.
$$ (Mid-Tier)
Moody's (Catylist) The Institutional Alternative.
Moody's acquired Catylist to build a serious data rival. It excels at economic forecasting and macro-level data but lacks CoStar's granular lease comps.
$$$ (High)
Reonomy Off-Market Intelligence.
Excellent for finding "True Owner" contact info and debt history. However, it is purely a data tool; it has no active "For Lease" or "For Sale" listings.
$$ (Mid-Tier)
Local MLS / CIE Small Business / Retail.
Great for finding a small warehouse or a local strip mall. Completely useless for national searches or institutional-grade assets.
$ (Low / Included)

The Verdict: If you need active lease comps and standardized reports for clients, CoStar is still difficult to replace. However, if your primary goal is simply finding assets or contacting owners, a combination of Crexi (for listings) and Reonomy (for owner data) can often provide 80% of the utility for 50% of the cost.

Frequently Asked Questions (FAQ)

Here are the most common questions regarding CoStar reviews, pricing, and contract traps, answered directly to help you make a decision.

Is LoopNet free to use? +

Partially. You can search for listings on LoopNet for free, but you will only see about 50% of the available data. To see the full inventory, the listing broker's contact information, or the property's debt history, you often need a paid CoStar subscription. For sellers, a basic "Silver" listing is often free, but it will be buried in search results below paid "Diamond" and "Platinum" listings.

How do I cancel my CoStar subscription? +

You must provide written notice 60 days before your contract expires. Most CoStar contracts contain an "Automatic Renewal" clause. If your contract ends on December 31st, you typically must send a cancellation letter via certified mail or email by October 31st. If you miss this window by even one day, you are often legally locked in for another 12-month term.

Can I share my CoStar login? +

Absolutely not. CoStar aggressively tracks IP addresses and simultaneous logins. If their security team detects that multiple people are using a single license (e.g., logging in from different cities at the same time), they may lock your account and issue a significant fine for "theft of services." The CoStar shared login penalty is severe and strictly enforced.

Does CoStar own Homes.com? +

Yes. CoStar Group acquired Homes.com in 2021 as part of its massive pivot into residential real estate. They are currently investing billions in marketing to position Homes.com as a direct competitor to Zillow and Redfin, using a "your listing, your lead" business model that appeals to residential agents.

What is the difference between CoStar and LoopNet? +

Think of CoStar as the backend "Bloomberg Terminal" for real estate professionals—it contains private data, research, and analytics that the public cannot see. LoopNet is the public-facing marketing site where brokers list properties for sale or lease. CoStar is the database; LoopNet is the marketplace. Both are owned by the same company.

Is CoStar worth it for small investors? +

Usually, no. For small investors buying 1-2 deals a year, the $400-$1,000 monthly cost is difficult to justify. Alternatives like Crexi, local MLS access, or simply building relationships with local brokers are often more cost-effective strategies for smaller players.

 

Final Verdict: "Utility" or "Trap"?

Most CoStar reviews dance around the uncomfortable truth, so let’s just say it: It depends entirely on how you make money.

For Commercial Brokers: You likely have no choice. Dealing with CoStar is simply the cost of doing business, like paying your E&O insurance. If you walk into a listing pitch for a $10M office building and you don't have the lease comps or the debt maturity data, you will lose the listing to a broker who does. You have to pay the "CoStar Tax" to remain credible.

For Investors & Buyers: You have freedom. Unless you are an institutional giant, you can likely survive—and thrive—without it. The combination of Crexi (for finding deals) and Reonomy (for finding owners) often costs 40% less and provides 80% of the utility. Don't burn capital on a "God Mode" terminal if you only need to buy two deals a year.

The Final Warning: If you do decide to sign, pull out your phone right now. Open your calendar. Go 10 months into the future and set an alarm that says "CANCEL COSTAR." If you forget that 60-day notice window, you aren't just stuck for a month; you are legally trapped for another year. Treat the contract like a loaded gun.

Our CoStar Final Verdict: It is the best data money can buy, sold by a company that knows you can't go anywhere else. Use it if you must, but watch your back.


If you’re serious about doing your first real estate deal, don’t waste time guessing what works. Our FREE Training walks you through how to consistently find deals, flip houses, and build passive income—without expensive marketing or trial and error.

This FREE Training gives you the same system our students use to start fast and scale smart. Watch it today—so you can stop wondering and start closing.


*Disclosure: Real Estate Skills is not a law firm, and the information contained here does not constitute legal advice. You should consult with an attorney before making any legal conclusions. The information presented here is educational in nature. All investments involve risks, and the past performance of an investment, industry, sector, and/or market does not guarantee future returns or results. Investors are responsible for any investment decision they make. Such decisions should be based on an evaluation of their financial situation, investment objectives, risk tolerance, and liquidity needs.

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